The following rules & regulations apply to all visitors and users of this web site love-navy.com. By using this website you will be bound by all of the subsequent rules & regulations. In the event that a violation of these rules & regulations occurs, Navy Pty Ltd reserves the right to seek all remedies available by law & in equity.

Unless otherwise stated, the Navy Pty Ltd website & all of its contents (including without limitation, all text, photographs, images, video & audio) are exclusive property of Navy Pty Ltd and are protected by copyright and trademark laws.

Navy Pty Ltd is an Australian based company. All products & services displayed within the site are in Australian Dollars (AUD) unless otherwise stated.

This website is operated by Navy Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Navy Pty Ltd. Navy Pty Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

You agree to indemnify, defend and hold harmless Navy Pty Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state of New South Wales, Australia.

Changes to terms of service
You can review the most current version of the Terms of Service at any time at this page. 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact information
Questions about the Terms of Service should be sent to us at hello@love-navy.com.

Our returns policy lasts for 10 days from the date of purchase. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.   

What if I change my mind?
Please choose carefully, at Navy we will not accept returns or offer a refund due to change of mind or unsuitability as the order is the responsibility of the purchaser.  If an incorrect design has been chosen, you may exchange this for another design on our website within 10 days of purchase, shipping costs and any price difference between the returned and reissued item on the date of purchase is at the expense of the purchaser. Questions are encouraged and may be directed to hello@love-navy.com.

To be eligible for a return, your item must be unused and in the same condition that you received it.

What if a product is faulty or incorrectly delivered?
At Navy, we take extreme care in ensuring our goods are of the highest quality. However, if for any reason you find that one of our products is faulty, or we have not delivered what you ordered, we would like to help you resolve the problem. Returns will be accepted for products purchased online and delivered anywhere in the world if they are faulty or the products delivered do not match your order. You will need to provide proof of purchase (which may include the invoice, credit card statement or other payment statement) at the time of making the return. Please email us at hello@love-navy.com if you believe your item is faulty or incorrectly delivered so we can help you.

What are my options when I return an item bought from the website?
Navy provides two return options for faulty or incorrectly delivered products.

These are:

1.       Replacement

2.       or

3.       Full refund to your account (e.g. PayPal, bank account etc.)

On occasion, your requested replacement item may have sold out by the time your product is posted and received by Navy. If your replacement is not available, we will refund you the full cost of the item.

Care Instructions
Please read the label on your delivered item carefully before washing or cleaning it to ensure you do not damage the item in doing so.  

Please contact us if you have any questions regarding our returns policy at hello@love-navy.com.